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Terms & Conditions

Event: Garden Beats Festival 2020

Management: Garden Beats Pte Ltd

You and Your: Any person holding a valid ticket for the Event, whether or not the ticket was purchased by the person holding the ticket or through a third party.

Event location: Fort Canning Park, Singapore

Event Date: 29th February 2020, 1.00pm – 10.30pm

Tickets that are purchased through Ticketmelon are e-tickets, and will not be received by post. All tickets are barcoded for enhanced security and can only be registered once. Tickets are transferable to other persons prior to the Event, but they must be pre-registered under the name of the respective attendee. Your tickets will be exchanged for an RFID wristband upon entry. Wristbands must be worn at all times. Those without a wristband, or those whose wristbands have been removed, damaged or tampered with, may face being turned away from the Event. Lost, stolen or damaged tickets and/or wristbands are strictly non-replaceable.

Tickets are only available to those aged 16 years and over from the day of the Event. Proof of identity and age will be requested at the entrance.

Tickets are subject to the Management’s right to alter or vary the Event program where reasonably necessary. Artists and activities may be subject to change.

Tickets cannot be exchanged or refunded unless the Event is cancelled in its entirety or rescheduled by the Management. Any announcement relating to the cancellation of the Event will be made on the Garden Beats Facebook page (https://www.facebook.com/gardenbeats). 

Please note that this is a rain or shine Event.

Any refund made will only equate to the face value of the Tickets purchased and will not include any transaction fees or any additional costs incurred, for example travel costs, accommodation or purchases relating to the Event which have been arranged by the ticket holder at its own risk. No refunds will be returned without any proof of a purchased ticket.

The Management team reserves the right to refuse Your entry to and/or remove You from the Event for health, safety or licensing reasons; if You behave in a disruptive manner; if You are abusive, insulting, threatening or aggressive in any way; if You fail, when required, to produce proof of identity or age; if You refuse to comply with the security searches; if You breach these terms; or if Your Ticket is void or not presented when required; if You are found to be in possession of any prohibited items or substances. Prohibited items include but are not restricted to: fireworks; pets; drinks purchased outside the Event; bottles, cans or glass containers; any item which may be used as a weapon (including sharp or pointed objects such as knives or umbrellas); illegal substances and other intoxicating substances whether legal or not. Prohibited Items will be confiscated and may not be returned. No refund will be given to those who breach these terms, or are forced to leave the Event, or to those who decide not to attend the Event.

Given the Event is held outdoors, You are strongly advised to bring appropriate clothing and footwear to protect against potential inclement weather. In addition, we strongly recommend that You bring your own insect repellent and sunscreen if/as required.

By attending the Event, You express your consent to be included in any film, photograph, audio and/or audiovisual recording taken by the Management which may be later used in any promotional material at any time. In addition You also give Your consent for any such footage or material to be given to the police or security if required.

The Management may prosecute You if You cause damage to the venue, the venue infrastructure or cause harm to any other person at the Event and/or venue.

You agree that the Management, its team or agents will not be liable for any loss, injury or damage to any person or property however caused.

Garden Beats Pte Ltd, 195 Pearl’s Hill Terrace #02-18/19, 168976 Singapore, Company Registration No. 201928853R

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